Responsible Gaming at ck45

Our Commitment to Safe Play

At ck45, we believe that gambling should always remain a form of entertainment — not a financial strategy or an escape from daily stress. For the vast majority of our players across Dhaka, Chittagong, Sylhet, and beyond, gaming is a fun and social activity. We take seriously our responsibility to ensure it stays that way.

ck45 provides a range of tools and resources specifically designed to help you stay in control. From deposit limits to full self-exclusion options, we are here to support every player who wants to manage their gambling habits proactively. Our responsible gaming framework is built on three pillars: prevention, protection, and support.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to spot. If you notice any of the following signs in yourself or someone you know, it may be time to take a step back and reach out for support:

• Spending more money or time gambling than originally intended
• Gambling to recover losses (chasing losses)
• Neglecting work, family, or personal responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money or selling assets to fund gambling activity

Self-Exclusion & Account Management Tools

ck45 offers a comprehensive set of responsible gaming controls accessible directly from your account settings. You can request a deposit limit reduction at any time, and increases to limits are subject to a mandatory 24-hour cooling-off period before taking effect — this deliberate delay helps prevent impulsive decisions.

Our self-exclusion tool allows you to close your ck45 account for a fixed period of your choosing — from 30 days up to a permanent closure. During the exclusion period, you will not receive any promotional materials or bonus offers from us. If you choose permanent self-exclusion, we will permanently delete your marketing preferences and flag your account to prevent re-registration.

To activate self-exclusion or adjust your account controls, log in to your ck45 account and navigate to the Responsible Gaming section in your account settings, or contact our support team directly via live chat or email. Our team will process your request within minutes, 24 hours a day, 7 days a week — including Eid holidays and public holidays.

Protecting Under-Age Players

ck45 strictly prohibits any individual under the age of 21 from registering or playing on this platform. We require all new players to confirm their age during registration. Parental control software such as Net Nanny, Qustodio, or Bark can help restrict access to online gambling sites on shared devices. If you suspect a minor has accessed a ck45 account, please contact our support team immediately at [email protected] so we can investigate and take appropriate action without delay.